Refund policy

Your device is protected for 6 months from the date of delivery.

LIMITED SIX MONTH WARRANTY: This LIMITED WARRANTY is valid only if the product is purchased directly from “MyTesting.ca” . The tCheck device included with this LIMITED WARRANTY is warranted to be free from defects in material and workmanship for a period of SIX (6) months from the date of original purchase, except as noted below. During this period, we will repair or replace this product, at our option, at no cost. THE FOREGOING WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESSED OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY LIABILITY IS EXPRESSLY LIMITED TO AN AMOUNT EQUAL TO THE PURCHASE PRICE PAID AND ALL CLAIMS FOR SPECIAL, INCIDENTAL, AND CONSEQUENTIAL DAMAGES ARE HEREBY EXCLUDED.

If you are experiencing any problems, please contact customer service at support@tcheck.me

RETURNS

The tCheck promise offers a "10 day money-back guarantee From time of delivery" To return The tCheck, (or other items purchased) device/item should be in the original packaging and must not have been opened/disassembled. Please ensure that all accessories are included. 

There is a 5% Restocking Fee on all items & Customer is responsible for shipping cost.

PLEASE VERIFY ALL ORDERS CAREFULLY BEFORE COMPLETING THE TRANSACTION. WE ARE NOT RESPONSIBLE FOR ORDERS MADE IN ERROR. 

 

Contact support@MyTesting.ca for return instructions and provide your order number to check eligibility. 

REFUNDS (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund (less shipping costs) will be processed. A credit will automatically be applied to your credit card or original method of payment within 5 business days.

CANCELLATIONS / REFUNDS WHEN PAID BY A 3rd PARTY

When the customer places and order and then cancels the order before it is shipped; 100% of payment will be refunded minus any fees that occur as a result of the transaction details, e.i. 3rd party payments such as PayPal which takes a fee from the "SELLER" prior to any completed transactions. This also includes Credit Card Transaction Fees , - These "Fees" are non-refundable. 

 

EXCHANGES (if applicable)

We only replace items if they are defective or damaged. It may be necessary to troubleshoot the issue before this determination can be made.

SHIPPING

You will be responsible for paying for your own shipping costs for returning your item (not reimbursable).

 MSRP PRICING

Price is subject to change without notice.